Elements and Performance Criteria
- Prepare for action learning
- The needs of the organisation and the learners are researched and confirmed
- A facilitation guide is developed with stakeholders
- Resources which engender a work-based action learning approach are researched and collated
- Information about the action learning process is distributed to all learners in the group
- Introduce action learning
- An environment conducive to collaboration and safety is set up
- Communication and interpersonal skills are used to welcome and engage the group
- The expectations, knowledge and expertise of individuals in the group are identified and acknowledged
- The principles of action learning are explained and discussed
- Anticipated objectives, outputs and outcomes, and evaluation methods are clarified and confirmed
- Resources are introduced and discussed
- Facilitate action learning
- The group is guided to jointly develop and document an action plan, and modify as required
- Sessions are timetabled and varied activities are paced to suit the learning needs and learning styles of the participants and to maximise participation and engagement
- Generic skill development is encouraged through facilitated learning
- The strengths and relationships within the group are observed and extended to drive the learning experience and to maintain group dynamics
- Problem solving, contingency management and time management skills and strategies are used to address issues as they arise
- Information to assist with out of session implementation of action learning is distributed and discussed
- Continuously evaluate action learning
- The effectiveness of communication within the group is discussed and evaluated
- Learners are supported to self-assess and reflect on personal and group learning
- A range of evaluation methods is used to periodically evaluate and document progress against the objectives/intended outcomes of the facilitation guide
- Ongoing evaluations and reflections are synthesised and used to continuously modify or adapt action learning process and individual/group activities, as required
- Identify ongoing group purpose and sustainability
- Facilitate group evaluation
- The group's overall evaluation of the action learning process is facilitated against the action plan in line with the agreed evaluation process
- The group evaluation is documented and agreed by the group
- The group is supported to promote and disseminate outcomes and any outputs/products, as appropriate
- All documentation in relation to the action learning project is filed according to organisational requirements
- Reflect on personal facilitation skills
- Feedback from the action learning group and other stakeholders is gathered and analysed
- Self-assessment and reflection is carried out to evaluate own performance
- Feedback on personal facilitation skills is sought from colleagues or other relevant persons
- Feedback is synthesised to determine improvements for future action learning facilitation